Altemueller Jewelry Store in Washington, MO Closed now

Reviews about Altemueller Jewelry Store

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  May 09, 2019, by Bailey Dierberg
  I wanted to get my fiancé's wedding band done made of my own moose antler. I was told on 3 separate occasions that I needed a 1 inch by 1 inch piece of antler. When I brought it in AFTER cutting it, they told me that I needed a 3 inch by 3 inch piece of antler. They said they would try to work with what I had. Four days before it was supposed to be done, the called me and said they needed a 6 inch piece. I asked what the other dimension should be. They had no idea. I cancelled my order and now they are holding onto my down payment and refuse to give me my money back until I get my antler back. So I cut on my moose antler for nothing and have to find somewhere else to make his ring in a two and a half month time period. They are terrible at answering questions and calling people back when they say they are going to.